Privacy policy

CAI Customizer - "the App” - which allows stores to add unlimited product options and customizations - "the Service" - to merchants who use Shopify to power their stores. This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.

CAI Customizer collects the email addresses of people who send us emails. We also collect information on what pages users' access and information provided to us by users via surveys and site registrations. Such information may contain personal data about you including your address, phone numbers, etc. We are not allowed to disclose such personal information without your written permission. However, certain information collected from you and about you is used within the context of providing our services to you. The information we collect is not shared with, sold, or rented to others except under certain circumstances and which your use of the Apps or services is deemed to provide to us a valid consent to disclose the following: CAI Customizer may share personal information to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of CAI Customizer's Terms of Service, or as otherwise required by law.

CAI Customizer employs other companies to perform tasks on our behalf, and we may need to share your information with them to provide products and services to you. CAI Customizer may also share your information to provide products or services you have requested or when we have your permission. We will transfer information about you if CAI Customizer is acquired by or merged with another company. In this event, CAI Customizer will notify you by email or by putting a prominent notice on the CAI Customizer website before information about you is transferred and becomes subject to a different privacy policy. Everyday language summaries are provided for your benefit and are not legally binding. Please read the Terms of Service for the complete picture of your legal requirements.

What We Do With Your Information

The term, “Personal Information”, as used herein is defined as any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains. The Personal Information we collect will be subject to this Privacy Policy, as amended sometimes. When you register for CAI Customizer app, we collect your name, company name, email address, and shop URL via your Shopify profile. Payment details are collected through Shopify and are subject to their Privacy Policy. CAI Customizer uses the information we collect for the following general purposes: products and services provision, identification and authentication, services improvement, contact, and research. As part of the buying and selling process on Shopify, you will obtain the email address and/or shipping addresses of your customers. By accepting our Terms of Service, you agree that, for other users’ Personal Information that you obtain using the CAI Customizer app through Shopify or a Shopify-related communication or Shopify-facilitated transaction, CAI Customizer hereby grants to you a license to use such information only for Shopify-related communications that are not unsolicited commercial messages. CAI Customizer does not tolerate spam. Therefore, without limiting the foregoing, you are not licensed to add the name of someone who has purchased an item from you to your mailing list (email or physical mail) without their express consent.


The security of your personal information is important to us. When you enter Personal Information on our site, we encrypt the transmission of that information using secure socket layer technology (SSL). No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can email us at


CAI Customizer may use third-party service providers to provide certain services to you and we may share Personal Information with such service providers. We require any company with which we may share Personal Information to protect that data in a manner consistent with this policy and to limit the use of such Personal Information to the performance of apps or services for CAI Customizer. CAI Customizer may disclose Personal Information under special circumstances, such as to comply with court orders requiring us to do so or when your actions violate the Terms of Service. We do not sell or otherwise provide Personal Information to other companies for the marketing of their products or services.

Client Data Storage

CAI Customizer owns the data storage, databases, and all rights to CAI Customizer applications; however, we do not claim the rights to your data. You retain all rights to your data, and we will never contact your clients directly, or use your data for our business advantage or to compete with you or market to your clients.


A cookie is a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive. Every computer that accesses our website is assigned a different cookie by us.

Google Analytics and Remarketing

We use a service provided by Google called Google Analytics (GA4). GA4 permits us to reach people who have previously visited our site and show them relevant advertisements when they visit other sites across the Internet in the Google Display Network. This is often called ‘remarketing’. Cookies can be used to track your session on our website and to serve customized ads from Google and other third-party vendors. When you visit this website, you may view advertisements posted on the site by Google or other third parties. Through first-party and third-party cookies, these third parties may collect information about you while you are visiting this website and other websites. They may use this data to show you advertisements on this website and across the Internet based on your prior visits to this website and elsewhere on the Internet. We do not collect this information or control the content of the advertisements that you will see. You may be able to opt out of customized Google Display Network ads by visiting the Ads Preferences Manager, and the Google Analytics Opt-out Browser Add-on. Your use of this website without opting out means that you understand and agree to data collection to provide you with remarketing ads using GA and cookies from other third-party vendors based on your prior visits to this website and elsewhere on the Internet.

Changes to this Privacy Policy

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here or through a notice on our homepage so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.